Shipping Policy - Zerelya

Dispatch

We ship our packages via parcel service PostNL.

Delivery

Orders placed on a business day before 3:00 PM will be handed over to our parcel service that same day. In most cases, this means you'll receive your order the next business day.

Please note: during busy periods (such as holidays or sales), delivery times may vary slightly.

Not liable for delays

While we make every effort to ship your order on time, we are not liable for any delays incurred by the delivery service. These delivery times are indicative and may vary under certain circumstances (such as sorting errors, weather conditions, or carrier overload).

Postage costs